Terms of Sale

Billing Information
In most cases orders can be shipped immediately and there will be a one time charge for the entire purchase value. Accounts who are given credit by 49er Communications to be paid within 20 or 30 days are held to payment terms on their invoice, all past due invoices will be charged 1.50 monthly/18% annually. Minimum finance charge .50 cents - When you place an order for items that we do not stock, those items become a "Special Order". 49er Communications requires 100% of the order value to be charged at the time of purchase for such items.

Timing of Shipment
All orders are processed within 3 business days of placing the order. Priority orders are processed the same business day or the next business day if placed after Noon PST. Most priority orders will go out UPS the very same day if placed before Noon Pacific Standard Time. Orders resulting in a back order will result in your order shipping partial as items are received that go into our warehouse.

Cancellations
Because we attempt to keep our prices as low as possible for our customers and because we are committed to purchase back order of special order items that we place with manufacturers, we will not allow any cancellations after the order is placed if the order has shipped from the factory. This helps us keep our costs lower because of a reduced need for item storage due to cancellations. In the event that your order has not shipped from the manufacturer and we are able to cancel the shipment, we may under special circumstances agree to let you cancel your order however there will be a 10% cancellation/processing fee deducted from any credit you receive. Customer agrees to be bound by these terms.

Returns
We will accept returns in the event you just do not like the item(s) when they arrive. Returns will be accepted only if you notify us within 30 days of your items being delivered and will not be accepted without a return number being issued before the item is shipped back. A refund equal to the price or your order less a 25% restocking fee and less the cost of all shipping charges incurred to get the items to you will be credited to your account. Further you pay a discounted shipping rate, in some cases, through our site and over the phone. You will be responsible for the actual shipping cost and not the discounted rate in the event of a return. Returns will only be accepted and credits issued if the order is in the same new condition with no damage and in the original undamaged packaging when it arrives back at our warehouse. If an order is refused with no damage, you will be charged the 25% restocking fee and all shipping costs we incur to get the items to and from your shipping address.

Application Errors
We strive to make certain that our online applications run smoothly and error free, but cannot guarantee that there will never be an error. In the event of an order containing an error including, but not limited to item pricing, shipping cost, and/or taxes we reserve the right to correct the error with the customers consent or cancel the order.

Order Accuracy
It is the responsibility of the customer to ensure the accuracy of any order before clicking the confirm order button. By accepting these "Terms of Sale" you are certifying that you have read the order confirmation page and agree that all prices, fees, taxes, and any applicable discounts have accurately applied to the order.

Government Customers
"Gov" pricing that you receive as a Government account from 49er Communications is pricing that has been reduced based upon your status as a Federal or State employee. You must have a government issued e-mail address in order to qualify for such pricing. This pricing is lower than published GSA prices in some cases and higher in others. We do not have a GSA contract or imply in any way that this reduction is GSA. We are an authorized GSA dealer for specific items and can discuss this pricing with you over the phone.